Confirm where the loan documents are going. Is the loan package being sent to you, the Notary Signing Agent, or the borrower? Receive confirmation from ABC Title Company and check for any special instructions.

Confirm the location of the signing with the borrower. Inform them of any special conditions.

Inform ABC Title Company that the borrower has confirmed the Loan Signing.

A prime location to conduct a loan signing is a kitchen or dining room table. This will ensure an easy, organized flow of documents.

If the borrower is a no-show, wait 30 minutes or the contracted amount of time before you leave. Leave a note on the borrower’s door saying you were there. Inform ABC Title Company that the borrower was a no-show.

If the borrower has questions about the loan documents, inform them that you are here as a Notary to witness the signing and notarize their borrower’s signatures as required. Refer them to their loan officer.

A Notary Signing Agent is only allowed to identify where the borrower can go to find information. Never give your interpretation of an item in the Loan Package.

NOTE: Never give the borrower their copy of the documents until the signing is complete.

Before you leave, go through the Loan Package one final time to make absolutely sure that all the documents have been signed and the proper documents notarized.

Give the borrower their copy of the Loan Package and remind them of their Rescission Date.

Follow ABC Title Company’s instructions. They may ask that you send the Loan Package via overnight shipping, or the Title Company might have provided a shipping label.

Remind the borrower of their three-day Right to Cancel. Inform them that they might lose their rate lock if they don’t sign.

Recommend that the borrower call their loan officer.

NOTE: Some Title/Closing Companies have an emergency phone line for this reason.

NOTE: The ID requirements below are specific to the State of California. Be sure to check your state’s ID checking requirements.

California Civil Code section 1185 requires forms of identification as follows:

There is reasonable reliance on any one of the following forms of identification, provided it is current or was issued within 5 years:

1. 1. An identification card or driver’s license issued by the California Department of Motor Vehicles;
   2. A United States passport;
   3. An inmate identification card issued by the California Department of Corrections and Rehabilitation, if the inmate is in custody in prison; or
   4. Any form of inmate identification issued by a sheriff’s department, if the inmate is in custody in a local detention facility; or
   5. A military identification card (caution: current military identification cards may not have all the required elements);
   6. An employee identification card issued by an agency or office of the State of California, or by an agency or office of a city, county, or city and county in California.